Clients representing politics, business, and education have received etiquette and protocol counseling privately and in group-session.  Mrs. Firth has developed programs such as White Gloves and Tea Party Manners™ for young students and The Protocol and Pleasures of Afternoon Tea for adults.    To meet the needs of the aspiring business professional, she has developed an interactive business etiquette seminar called Dine With the Sharks Without Being Eaten Alive™.  Confidence in exchanging formal greetings, extending and receiving invitations, and navigating safely at a business social, are pre-requisites for success in today’s “politically correct” world.  

The Protocol School of Washington® is the first company to provide professional etiquette and protocol training and certification.   Graduates of the school are providing the highest quality programs in North America and abroad.